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Customer Service

Shipping & Delivery

Again, we can offer the most reliable and cost-effective shipping methods for our customers' convenience. However, if you have no preference, we will recommend the most cost-effective registered air mail to most countries around the world. Your cost is lowest while the delivery time is acceptable.

At this moment, we can ship our items to US, Canada, Europe and down under.

Insurance:

Even without your request, we'll ship our items with suitable insurance to protect you and protect us.

Delivery Time:

For your reference, here's a reference of delivery time to some of our supported countries.

You're welcome to contact us for further information on delivery time and shipping.

However, in case you have your preference, you can arrange express services provided by TNT, DHL, Fedex and UPS. On the other hand, we can also schedule surface mail if you're really cautious in spending for shipping heavy but not urgent items.

We can arrange wide range of shipping options

** We don't offer local pick-up for any items at this moment.


Shipping Charge
- Buyers are assumed to pay the full amount of shipping charge except special arrangement.

Privacy & Security
Best-China-Security-Supplies.com recognises that privacy is important. This document outlines the types of personal information we receive and collect when you use Best-China-Security-Supplies.com services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Scope

This notice confirms the Best-China-Security-Supplies.com Privacy Policy, which describes in detail the privacy practices that apply to Best-China-Security-Supplies.com products, services and websites worldwide.

Personal information and other data we collect

  • Best-China-Security-Supplies.com collects personal information when you register for Best-China-Security-Supplies.com service or otherwise voluntarily provide such information.
  • We may combine personal information collected from you with information or third parties to provide a better user experience, including customising content for you.
  • Best-China-Security-Supplies.com uses web server, cookies and other technologies to enhance your online experience and to learn about how you use Best-China-Security-Supplies.com services in order to improve the quality of our services.
  • Best-China-Security-Supplies.com servers automatically record information when you visit our website or use some of our products, including the URL, IP address, browser type and language, and the date and time of your request.

Uses

  • We may use personal information to provide the services you've requested, including services that display customised content.
  • We may also use personal information for auditing, research and analysis to operate and improve Best-China-Security-Supplies.com technologies and services.
  • We WILL NOT share aggregated non-personal information with third parties outside of Best-China-Security-Supplies.com.
  • We WILL NOT use third parties to assist us in processing your personal information.

Your choices

  • We offer you choices when we ask for personal information, whenever reasonably possible.
  • You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result.
  • We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.

More information

For information about specific Best-China-Security-Supplies.com services, privacy practices or if you have general questions, please write to us at support@best-china-security-supplies.com.
Returns & Replacements
Return Merchandise Authorization (RMA) Policy

It is highly appreciated if you can follow our RMA policy and facilitate our work to support you.

  • Please do not open the sealed package of wrongly sent items, inform us immediately.
  • For reason of any wrong, missing, or damaged item, it must be reported to us within 24 hours of delivery via e-mail and the original shipping should be kept as is. Customers are highly recommended to take a photo and send us for better demonstration of the situation and record.
  • Please collect our RMA numbers before shipping back your items.
  • For your protection it is recommended that the returned package are insured with preoper packing and that a tracking reference and proof of delivery is obtainable for the shipment.
  • Buyer is responsible for all charges incurred in returning items. This return shipping charge and essential handling charges are non-refundable.
Contact:

Email: support@security-warehouse.com
Ordering, Payment, Pricing & Promotions

Summary


By using the BCSS web site and/or other services, you agree to the terms and conditions (the "Terms & Conditions") provided by BCSS. We will try our utmost to present the most current version of these Terms & Conditions available on this website. Additionally, you shall be subject to any posted guidelines applicable, if any. If you do not agree to these Terms & Conditions please do not use the site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms & Conditions at any time.


Exchange Rate

One critical item is the quotation requested to generate by our system for you. US Dollar is the base currency of settlement for international business. However, due to the recent fluctuation in the exchange rate of US Dollars to other major currencies, we have no way but to impose more efficient measure to keep abreast with the most current change of exchange rate. Therefore, our price may change more efficienly to reflect the most current situation. Please sure our quotation or invoice generated will be settled within the validity period stated; or else, we may not be able to guarantee the same offer can be satisfied.

Your comment on our Terms and Conditions is highly welcome.

Last but not least, we welcome any comment on our products and services from you. We expect they are so constructive that eventually become the foundation for our future improvement.

Individual Account
We maintain for our client a database of order information make sure we have completed records of your purchase for long term support to your business. You are invited to open an account via our award-winning online shopping system, subscribe our newsletter, keep updated about our news. We are committed to support your business in long term.
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Contact Us

Block 4 West, SEG Technology Park, Hua Qiang Road North, Shenzhen, China

 +86-755-3324-1960

 +1-347-448-4457

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